Refund Policy
Most Top Rated, Trusted and best Selling Product.
GREEN WEALTH NEO HAIR LOTION RETURN & REFUND POLICY
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@greenwealth.com. If your return is accepted, You should arrange the return shipment with any courier of your choice along with the return acceptance email from us. we’ll send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@greenwealth.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please note that we need photos and Videos of the defective product along with photo of packaging and the shipping slip.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and accessories goods (such as Derma Roller). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund. In case a part of the order is returned or canceled, the amount for the accepted order will be removed from the total invoice value and the remaining amount will be refunded. If a discount was applied or coupons were used, the remaining amount would be calculated as per our regular pricing for the accepted order.